What we do

The domain's inherent complexities, coupled with rapid advancements in AI technology, create a need for specialised advisory, design, & project services

Company overview

Vixels is a global specialist in consulting and project delivery across physical security and video intelligence, helping protect what matters most - people, property, and data.

Through vixels-consulting we support clients with strategic advisory, compliance & governance alignment, policy & procedure development, and detailed system design. With deep subject-matter-expertise in AI-enhanced CCTV, facial recognition, and physical space analytics, Vixels combines technical capability with trusted partner collaboration to deliver end-to-end services tailored to high-privacy-risk, high-accountability environments.

Our delivery arm vixels-projects offers flexible implementation support - from an extension to your team, delivery of specific project components, or lifecycle management where we take ownership of managing end-to-end delivery of many requirements related to physical security and video intelligence.

These core services are backed by two key enablers - vixels-hub connects clients to curated insights, vetted suppliers, and on-demand guidance - ideal for early-stage planning, fast decisions, or smaller-scale initiatives. In parallel vixels-labs serves as our innovation and R&D engine, validating and optimising emerging technologies to ensure they are ethical, compliant, and technically sound. Together, they help clients explore, assess, and advance secure, privacy-first solutions with confidence.

We have designed more than 80,000 channels of advanced video intelligence analytics

Vixels have been the forefront of designing & orchestrating Australia's and NZ's most significant facial recognition deployments in unstructured 'in the wild' settings

Services

Our integrated approach unites advisory, compliance, design, project delivery, collaboration, innovation, and technical validation, ensuring end-to-end support tailored to client needs.

Consulting

vixels-consulting provides expert support across three core areas to help clients with physical security and video intelligence requirements

Plan
Govern
Design

Advisory & Strategy Independent subject-matter expert guidance on physical security, risk, violence, loss prevention, and emerging technologies - to inform strategy, support investment decisions, and enable long-term planning.

Compliance, Governance & Policy Development

Compliance health checks and risk assessments - including security, privacy, and technology risk - to identify gaps and strengthen alignment with regulatory and operational requirements. We also review or develop policies, standards, operational frameworks, SOPs, and records & logs. Our governance frameworks embed compliance into daily operations, reduce risk exposure, and support sustainable growth.

Requirements & Solution Design

We translate business, security, and operational needs into functional and non-functional requirements, technical specifications, solution architecture, and implementation-ready designs - with a focus on physical security and video intelligence solutions, including AI-enhanced CCTV, facial recognition, and privacy-by-design principles.

Projects

vixels-projects supports clients with the implementation of physical security and video intelligence requirements, including complex AI-enhanced CCTV, facial recognition, and physical space analytics.

Supplier Engagement & Solution Vetting – vendor engagement, coordinate proof-of-concept (PoC) activities, conduct testing and evaluation, and support solution selection aligned to your requirements and compliance needs.
Implementation & System Readiness – commissioning support, acceptance testing, and ensure your systems are fully operational and aligned to design and compliance requirements.
Change Management & User Adoption – rollout activities including stakeholder engagement, training programs, process change, and embedding solutions into business-as-usual operations.
Monitoring & Maintenance Programs – design and implement ongoing monitoring programs, maintenance cycles, and performance reviews to ensure continuous effectiveness and compliance.
Auditing – structured audits of your security systems, data processes, and operational practices to ensure they meet expected standards, perform as intended, and support regulatory and internal requirements.

Project Expertise

An extension of your team, providing specialist resources to support capacity gaps, peak project demands, or niche expertise that may not exist internally.

Project Outsourcing

Targeted delivery of specific project components where full-time internal involvement isn’t practical or available, ideal for organisations needing targeted support or to fill capability gaps.

Project Lifecycle Management

End-to-end project delivery and ongoing support, either fully outsourced to Vixels or delivered in close collaboration with your team or partner consortium.

Hub & Labs

vixels-hub acts as a digital collaboration centre and resource portal for clients. It connects clients with curated insights, tools, frameworks, and a network of vetted industry partners.

Designed to support early-stage ideas or smaller-scale initiatives, the hub also offers ad-hoc advisory and strategy sessions for decision-makers needing quick, high-quality input.

It’s ideal for clients who want to explore options, test ideas, or gain clarity before committing to more structured projects.

Subscription or membership-based access enables consistent support while maintaining flexibility.

vixels-labs drives security and surveillance innovation, tackling technical challenges with emerging and complex technologies. Our team handles prototyping, feasibility studies, integration testing, validation, ongoing technical support, and enhancements for privacy-centric, AI-enhanced systems, biometrics, and smart technology.

Our R&D focuses on responsible innovation, ensuring technologies are reliable, privacy-first, ethical, future-proof, and aligned with responsible AI and global privacy standards. We perform deep-dive assessments, testing solutions against compliance requirements, ethical considerations, and real-world use cases.

As Vixels innovation arm vixels-labs utilises proof-of-concept and sandbox environments, working closely with vixels-consulting and vixels-projects to ensure innovation is viable, responsible, and well-supported.